Reviews of Cicioni, Inc.
In business since 1957, Cicioni Radiator Repair Works wouldn’t still be around if we didn’t care about the customer’s needs first and foremost.
Rating
My wife and I live in North Carolina and had purchased a 2023 Sprinter Cargo Extended van to use for traveling our AKC Great Dane show dogs. After conducting market research, I selected Cicioni's due to their years of experience and specialty in upfitting animal transport vehicles. Our show schedule travels us into the southeast during summer months and the northeast during the winter so we needed an HVAC system for the van's cargo area that could stand up to driving 10 hours on a clear 95+ degree day and heat a large vehicle in sub-freezing temperatures. My preferences were a split HVAC system and avoiding rooftop component placement. After reviewing multiple options with Al, we selected the Webasto Kiev system and arranged for the installation. Dale (Al's senior installer) who is highly skilled and very detail oriented, did a factory quality installation turning the van around on schedule. During a recent November trip to the northeast I discovered the heat was not functioning. As luck had it, the show was 30 minutes away from Hazelton, PA so I called Al and Dale to explain the issue. Despite Al having service schedule conflicts, I was expedited for the following morning. Dale promptly diagnosed the issue as a frozen water control value. Due to Al's service schedule, part availability and my show schedule, the work could not be completed during my trip. Dale arranged for the part to be delivered to North Carolina and provided on phone support walking me through all of the installation steps. After swapping parts the system is working flawlessly. I want to thank Al and Dale for their professional service and commitment to great customer service.
Firepenny had the pleasure of working with Jim Sullivan. He is very knowledgeable and we look to work with him again soon! Thank you Jim!
Had an antique dodge truck radiator thought it was junk .took it here jim looked at said no problem 1 week later jim called said come n get it looks like new awesome job . Can't go wrong here..
I am not surprised at Cicioni's fast and efficient/professional install of my van's roof vent, I'm shocked! What an awesome place!
Friendly. Fast. Accommodating. Helpful. Safety minded. Fair pricing. Great experience. Highly recommend.
Awesome place, they were super busy and squeezed my repair in and got me on my way. They're great!
